No clear understanding on application landscape
6 desperate tools and silo monitoring
More than 16000 alerts per week
Very less visibility in terms of application monitoring
Very high mean time to identify issues
No proper monitoring causing high mean time to resolve issues
Implemented Unified monitoring by providing unified dashboards and unified alerts
We reset existing monitoring tools configuration
Improved application visibility by adding E2E application monitoring
Created the centralized repository for all the monitoring parameters
99% reduction in monitoring tool alerts
57% point improvement in monitoring coverage
Business critical transaction availability improved to 99.9%
Mean time to resolve the issues came under 30 mins
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