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Digital Lender Saves 95% Of Execution Time With 100% Accuracy Through Robotic Test Automation
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Overview
Hailed as India’s largest digital lender, this client of ours had to swiftly comply with RBI’s unexpected mandate to reverse EMI Part Payments for over 9000 customers within a week amid COVID situation. Here’s how QualityKiosk superseded the client’s expectations and reduced 300 hours of execution time to just 14 hours!
Our Successful Outcomes
9000 EMI Reversals
TAT Reduction by 36 Days
100% Error Free
Reusable Solution
Delighted Client
High User Satisfaction
Challenges
Volume Of Transaction
Over 9000 transactions had to be processed manually
Limited Workforce
Less than 25% of the workforce was allowed on premises
Humongous Test Case Coverage
Repetitive test cases across the entire application landscape for every iteration
Stringent Timelines
The project had to be completed within a week during Covid lockdown
Our Key Strategies
Intelligent Process Automation
Developed an in-house automation framework
Elimination Of Manual Intervention
Reduced personnel dependency by automation
Future Proofing
Reusable solution for any similar requirements in future
Enhanced Coverage
Ran 6-7 bots concurrently to enhance the coverage
Ready To Get Started?
We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.