One of the largest Indian subscription VoD service providers, having more than 56 million monthly active users and content available in more than 12 different languages, wanted to provide uninterrupted User Experience. Here’s how QualityKiosk deployed HyperAutomation & Customer Experience Testing along with Ads and Integration Testing to automate real device testing across multiple devices and geographies:
Due to limited Test coverage
On OTT Technology & Architecture
Available for testing due to the business needs of faster releases
To automate & test changes faster for daily releases
That cuts across integrated applications
For doing Payments testing across all modes in Pre Prod Env
to ensure maximum test coverage across all ranges of devices.
Of device refresh and on demand local device test
to provide real time stats on app usage and end user experience
60% Reduction in Production Tickets related to Incidents reported by Customers or reviews on Playstore/Appstore
50% reduction in time to market as compared to manual execution timelines
Visibility in to device specific issues due to exhaustive coverage across 500+ devices
Owing to above parameters, the customer ratings for application has improved significantly
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